1. Introduction
Ace Group of Companies and Ace the Academia are committed to protecting personal information in line with South Africa's Protection of Personal Information Act 4 of 2013, commonly known as POPIA.
This policy explains what we collect, why we collect it and how we protect it when you visit our website, contact us or register for a programme.
2. Information We Collect
We may collect information needed to respond to enquiries, process registrations and deliver our programmes.
- Full name and contact details
- Email address and phone number
- Programme registration details
- Payment confirmation information processed through secure payment providers
- Messages sent to us by email, website form, LinkedIn or WhatsApp
3. How We Use Information
- Confirm registrations and payments
- Send event links, schedules, resources and updates
- Provide support before, during and after a programme
- Issue certificates and programme records
- Improve our services and website
- Comply with accounting, legal and regulatory requirements
4. Sharing of Information
We do not sell personal information. We only share information where it is needed to deliver our services or where the law requires it.
- Payment processing providers such as iKhokha
- Video conferencing and communication platforms
- Operational service providers who support programme delivery
- Regulators, authorities or courts where legally required
5. Data Retention
We keep personal information only for as long as it is needed for the purposes described here, or for the period required by South African law. Registration and payment records may be kept for accounting and legal purposes.
6. Your Rights
You may request access to, correction of or deletion of your personal information. You may also object to certain processing or withdraw consent where applicable.
7. Security
We use reasonable technical and organisational safeguards to protect information against unauthorised access, loss, misuse or alteration.
8. Contact
For privacy queries, contact us at 4148924@myuwc.ac.za or WhatsApp 073 929 8456.